Teletrack
MacAssetsWritten guide

Transfer an asset from HQ to a franchisee client

Move one asset into a permitted destination site under another client.

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Keep going with the written guide.

The steps below are available now, so you can follow along in your app.

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Follow along

Written steps

  1. Open Asset Control and locate the asset in the source client's fleet.
  2. Check the asset reference and its current client, customer and site. Tick that asset's row checkbox, then choose Move to… in the selection bar.
  3. Choose the destination site under the intended franchisee client and customer. If it is unavailable, ask an authorised administrator to check your access.
  4. Review the complete source and destination before confirming the move.
  5. Refresh the destination fleet and verify that the asset appears under the correct client, customer and site.

Useful to know

Client-to-client transfer changes which organisation's users can access the asset. Moving an asset to a different site within the same client is covered separately.

Use the existing Asset Control platform page if native management actions are not available for your account.