Teletrack

Package

Telematics — the base subscription.

Live GPS + machine telemetry on every asset. Map, alerts, geofences, reports, dashboards, driver scorecards, fuel monitoring, diagnostics, dashcams and portal sharing all live here. From $21.90 / asset / month, month-to-month.

What's included

Nine core capabilities.

How it fits together

One week of tracker data, from the map to the inbox

Play the week, or pick any box to see what it does and what it hands on. The dashboard, notifications and reports in the middle serve every Teletrack package, and the dashed boxes are the other packages.

  1. A tracker reports. Each record a tracker sends moves the asset on the map, and the map works out its trips and stops for the day from those records.
  2. A pass unlocks the machine. The operator passes the PROSTART® pre-start. On a machine whose pre-start mode immobilises it, the tracker is sent the command that lets it start; depending on the mode, it locks again when the ignition goes off, after a set number of hours or at a set time.
  3. Rules, reports and cards. New records are checked against the notification rules as they arrive and stored for the reports, and the dashboard cards show summaries of them. Every package has dashboard cards; PROSTART® and Workforce also have reports on the Reports page, and PROSTART® has notification rules.
  4. A rule is broken. A truck leaves its geofence at 9:12 pm. The geofence rule fires on exits and entries at any hour, and the people on it get an email, and an SMS if their number is on the rule. Soon, someone with the Teletrack app will get it in the app instead.
  5. Geofences drawn once, used twice. The yard's geofence is drawn on the map as part of its geofence notification. The notification watches it, the time-on-site report measures time inside it, and the geofence report lists its exits and entries.
  6. Hours become a service. Each finished trip adds to the hour meter, unless the loader's meter follows its engine's CAN hours. PROSTART®'s service rules read it every five minutes; when the loader passes its 250-hour service, the rule can raise a draft work order.
  7. Pre-starts on the map. The map shows each machine's last pre-start, and marks a machine red when its last pre-start failed. A machine used without a pre-start can raise the pre-start breach notification.
  8. Every package on one dashboard. The dashboard can hold cards from every package: pre-starts and work orders, timesheets, dockets and safety, the CRM pipeline and email campaigns. The fleet, pre-start and work-order cards are there from the start, and the rest are added with Customise by people with access to those apps. PROSTART®'s rules and reports sit beside the trackers' own.
  9. Trips copied into the logbook. Each enrolled car's trips so far today are copied into its FBT car logbook within about 15 minutes on Teletrack's current data connection, and the day is finalised overnight. Older connections, which can include CalAmp units, update overnight. By default, a trip to or from a Dispatch job that day starts as Business, for drivers and the office to check.
  10. Hire use outside the contract. Overnight, Rental leakage checks the ignition hours of each machine matched to a Syrinx hire line, and lists the days it ran more than the tolerance between delivery and the hire start, after off-hire, on non-hire or stand-down days, or past the daily allowance in your hire terms.
  11. Reports on a schedule. Scheduled reports are emailed at the time set for each one, and a copy of each one sent is kept in Saved reports for 90 days.
Every hand-off on the map, in words
  • Trackers to Map: Each record a tracker sends updates the asset live on the map, and the map works out its trips and stops from those records.
  • Trackers to Rental leakage: Overnight, Rental leakage compares the daily ignition hours of each machine matched to a Syrinx hire line with the contract's dates and your hire terms.
  • Trackers to Logbook: Each enrolled car's trips so far today are copied into its logbook within about 15 minutes on Teletrack's current data connection, and each day is finalised overnight. Older connections, which can include CalAmp units, update overnight or when the office refreshes the day.
  • Trackers to PROSTART®: Each asset's hour meter and odometer grow with its finished trips, or follow the vehicle's own CAN reading where the asset is set to it. PROSTART® service rules read them every five minutes and can raise a draft work order when a service falls due.
  • PROSTART® to Trackers: On a machine whose pre-start mode immobilises it, a passed pre-start sends the tracker the command that lets the machine start; it locks again after use, depending on the mode.
  • PROSTART® to Map: The map shows each machine's last pre-start, and marks the machine red when that pre-start failed.
  • Trackers to Workforce: Capture start and Capture end on a docket line read a machine's hour meter from its tracker.
  • Workforce to Logbook: By default, a car trip to or from a Dispatch job with a shift that day starts as Business in the logbook, for drivers and the office to check.
  • Trackers to For every package: New records are checked against the notification rules as they arrive, without waiting for the map, and stored for the reports. The dashboard cards show summaries built from them, refreshed every few minutes, and hourly for fuel and engine hours.
  • Map to Reports: Geofences drawn on the map are the zones the time-on-site report measures. The geofence report reads the exits and entries logged by geofence notifications, so it only covers zones drawn as part of one.
  • Map to Notifications: A geofence notification watches zones drawn on the map. It can be set up in the map's geofence panel or on the Notifications page.
  • PROSTART® to For every package: Pre-starts and Maintenance have dashboard cards, notification rules and reports, and Inductions has the induction report.
  • Workforce to For every package: Timesheets, Dockets and Safety have dashboard cards. The Reports page has the induction report and links to the Safety registers. Workforce's other reports and its emails are inside each app.
  • Customer Hub to For every package: CRM and Email Marketing have dashboard cards that client administrators can add. Customer Hub has nothing on the Notifications or Reports pages.
  • Notifications to Email and SMS: Each notification goes to the email addresses and phone numbers on its rule (pre-start and maintenance failures by email only); a repeat of the same alert for the same asset within its cooldown is not sent again. Soon, someone with the Teletrack app will get it in the app instead of an SMS.
  • Reports to Email and SMS: Scheduled reports are emailed at the time set for each one, in its own time zone.

Three tiers, one base subscription.

Track — $21.90 / asset / month (Telematics only). Track + Safety — $26.90 (Telematics + PROSTART® basic). Track + PROSTART® — $31.90 (Telematics + PROSTART® with cross-vendor immobilisation).

See it on your fleet.

A 30-minute demo will show you the map, the dashboards and the reports running on hardware that matches yours.

Want a walkthrough tailored to your fleet?