Pricing
Simple, transparent pricing for Australian fleets.
Telematics + optional modules. Real numbers on the page. Month-to-month with no hidden lock-in. All prices ex GST.
Telematics — the base subscription
Telematics: one tier, transparent pricing.
Every asset carries the same Telematics base subscription. Add the modules you actually need below — nothing bundled, nothing you don't. All prices ex GST.
Telematics
$21.90 / asset / month
The base subscription — live GPS, machine telemetry, map, alerts, reports, dashboards, operator app, unlimited platform users, AU support, AWS Sydney hosting.
- Live GPS tracking on any Teletrack-supported hardware
- Machine telemetry (engine hours, km, fuel level / flow, fault codes on supported hardware)
- Geofencing — circular zones, entry / exit alerts
- Trip history and playback
- Driver scorecard (ranked, gamified, reportable)
- Asset control on supported hardware — immobilisation-capable devices can be locked / unlocked from the platform
- Dashboards and scheduled email reports
- Mobile-responsive operator app + native iOS / Android apps
- Unlimited platform users
- AU phone, email, in-app chat support (business hours)
- AWS Sydney hosting · Australian data residency
- Public API + webhooks for your dev team
- AI chat assistant (Claude Haiku 4.5) — natural-language queries against your fleet data, included monthly allowance
Every Telematics tier includes
Australian support (business hours), AWS Sydney hosting, mobile-responsive operator app, unlimited platform users, public API + webhooks, and the Standard AI chat assistant (Claude Haiku 4.5) with an included monthly allowance.
Add-on modules
Stack the modules you need on top of Telematics.
PROSTART® module — $5 / device / month + GST
Pre-starts, maintenance, inductions, and HammerTech. The pre-start workflow without the immobilisation gate — supervisors get the failure + evidence + work order, but the machine still starts.
See PROSTART® →PROSTART® with immobilisation — $15 / device / month + GST
Cross-vendor pre-start enforcement. No pre-start, no power. Immobilisation-capable hardwired trackers only (Digital Matter G70-BLE, TrakaX® Series 2, Teltonika FMM250/FMM650/FMC650, Ruptela Smart5).
See PROSTART® →DashCam — $10 / unit / month + GST
Teltonika Dashcam paired with the FMC650 telematics device — single forward-facing camera. Incident evidence, driver coaching, head-contractor site coverage.
See dashcams →DualCam — $15 / unit / month + GST
Teltonika DualCam paired with the FMC650 — forward + driver-facing in one unit. Adds cabin view (fatigue events, distracted driving, mobile-phone use) to the forward-only Dashcam set.
See dashcams →Workforce — $5 / user / month + GST
Inductions, dockets, timesheets, and dispatch — the operator-facing workflow layer. Per-user means per active operator using the modules, not per platform login.
See Workforce →Customer Hub — $10 / user / month + GST
CRM, messaging, email marketing, and billing. The customer-facing revenue and communications layer for hire, service, and account teams.
See Customer Hub →Ready to price it or try it?
Build a quote with your exact fleet + module mix, or spin up a sandbox account and explore the platform on us.
AI Assistant
Natural-language queries against your fleet data.
Standard AI — included on every tier
Claude Haiku 4.5. Fast, capable model for day-to-day queries — asset status, trip lookups, report summaries, alert triage. Included with a monthly usage allowance per account.
See AI Assistant →Premium AI (add-on) — $25 / million tokens + GST
Claude Sonnet 5. Higher-capability model for complex queries and deeper analysis. Billing admins set a monthly budget cap so cost is always bounded per account. Combined input + output tokens, billed monthly.
See AI Assistant →Month-to-month. No hidden lock-in.
No 36-month minimum. No cancellation fees. Cancel any time with 30 days written notice. Most of our competitors won't show you their contract terms until you've signed up — we publish ours. If Teletrack isn't working for you in month three, you can walk: keep your data, end the subscription.
What else costs what.
Hardware, install, and dashcam add-ons — beyond the per-asset monthly subscription.
Hardware
Sold separately, upfront. AUD prices vary by device — see each device page on the hardware catalogue. Typically $280 + GST per device at single-unit pricing — volume pricing available, talk to sales (TrakaX® Series 2 is POA).
Install
Teletrack doesn't charge for installation. We supply install documentation, help you coordinate the install, and train your chosen installer. We work regularly with auto-electricians around Australia and can refer one in your area if you need a recommendation.
- DIY for plug-in (OBD) and battery-mounted devices — free; we send the device pre-provisioned.
- Hardwired devices quoted for install — an auto-electrician is required. We don't charge for the install or the coordination; the installer's invoice is your direct cost.
Dashcam add-on
Teltonika Dashcam (single forward-facing): $10 / unit / month + GST. Teltonika DualCam (forward + driver-facing): $15 / unit / month + GST. Both paired with the FMC650 telematics device. The dashcam fee stacks on top of your asset's Telematics tier — Track, Track + Safety, or Track + PROSTART®. It isn't a separate tier; the asset stays on its chosen tier and the dashcam is a per-unit add-on.
Add-ons quoted on request
- Custom reports inside Teletrack (built on request) — quoted case-by-case
- Custom integrations to systems we don't yet support — see Custom Development
- Whitelabel deployments — see Whitelabel
- Larger-scale fleets and OEM partnerships — talk to us for a quote on the specifics
Coming (on the roadmap, not yet priced)
- Cost / TCO / depreciation reporting
- Lone worker / SOS / duress features
Always included, on every Telematics tier.
- Unlimited platform users
- AU phone, email, and in-app chat support (business hours)
- AWS Sydney hosting — Australian data residency
- We don't auto delete your data
- Public API + webhooks for your dev team
- Implementation Consultant during onboarding
- Bulk import of existing fleet data (CSV / Excel)
- Historical data migration from your previous platform where possible
- Software updates as they ship — no version upgrade fees
- Standard AI chat assistant (Claude Haiku 4.5) — ask natural-language questions of your fleet data; included monthly allowance on every tier
Not included (so you know up front).
- Hardware — sold separately, see hardware
- Auto-electrician install on hardwired devices — quoted; we don't charge for it, but the installer's invoice is your direct cost
- Hammertech licence — held by you with Hammertech directly
- Custom reports and custom dashboard builds our team develops using AI — quoted on request
- Custom development scope outside standard platform — quoted, see Custom Development
- Dashcam consumables / replacement parts (SD cards are typically supplied with the dashcam)
- 24/7 critical-incident support — currently business hours only
Build your full quote.
The quote builder walks you through: number of assets and types, hardware selection (Digital Matter, TrakaX®, Teltonika, Ruptela, dashcam), Telematics tier, and optional modules. Live AUD total. Email it to yourself or your team.
Common questions
Why is Teletrack's pricing transparent when most competitors hide theirs?
Because hiding pricing slows down buyer evaluation, wastes our sales team's time on people who'll bounce when they see the number, and is, frankly, a tell that the price is hard to justify. We'd rather you see $21.90 / asset / month on the page, decide whether it fits, and book a demo because you want to see the product — not because you're chasing a number.
How do the Telematics tiers and the additional modules fit together?
Every asset gets one Telematics tier (Track, Track + Safety, or Track + PROSTART®) — that's the base subscription. Additional modules layer on top: Workforce ($5 / user / month) and Customer Hub ($10 / user / month) are per-user; the PROSTART® module ($5 / device / month) and PROSTART® with immobilisation ($15 / device / month) are per-device add-ons for accounts on Track that want pre-start workflows without upgrading the Telematics tier. You can mix and match — modules are optional.
Can I run different Telematics tiers on different assets in the same fleet?
Yes. Some customers run Track on light commercial vehicles and Track + PROSTART® on heavy plant. You choose per-asset.
What's the difference between Track + Safety and Track + PROSTART®?
Both add pre-start workflows to Telematics. The difference is immobilisation:
- Track + Safety ($26.90) — pre-start check runs on the operator app, fail events trigger work orders, but the asset isn't gated. Operators can still start the machine.
- Track + PROSTART® ($31.90) — pre-start check enforced by cross-vendor immobilisation. No pre-start, no power. Works on any immobilisation-capable hardwired tracker (Digital Matter G70-BLE, TrakaX® Series 2, Teltonika FMM250/FMM650/FMC650, Ruptela Smart5).
If safety enforcement is your reason for running pre-starts, Track + PROSTART® is the right tier. If you're on Track and want the pre-start workflow without moving the whole tier, the standalone PROSTART® module ($5 / device / month) or PROSTART® with immobilisation ($15 / device / month) give you the workflow as a per-device add-on.
Do you offer a free trial?
Yes — a platform sandbox / demo account is available now, free to sign up for. It lets you experience the platform without ordering hardware. Sign up. We don't currently offer a physical-device trial; if a hardware trial matters to your evaluation, talk to us about a small paid pilot at 1–3 units.
What's the actual catch on month-to-month?
There isn't one. Standard contract: 30 days written notice to cancel, no exit fees, your data exportable any time. Hardware is yours (you bought it upfront).
Are hardware costs included in the monthly price?
No — hardware is sold separately, upfront. Typically $280 + GST per device at single-unit pricing; volume pricing available — talk to sales. We don't bundle hardware into the monthly price because (a) you own the asset; (b) it makes month-to-month cancellation cleaner; (c) you're not paying interest on a financed device.
What about hardware leasing?
We don't lease hardware. It's upfront purchase only. The device is yours from day one — that's how we keep month-to-month subscriptions clean and let you cancel without a residual financed-hardware contract hanging over the deal.
Do I pay per platform user?
No. All three Telematics tiers (Track, Track + Safety, Track + PROSTART®) include unlimited platform users at no additional cost. Per-user pricing only applies to the additional modules — Workforce at $5 / user / month (inductions, dockets, timesheets, dispatch) and Customer Hub at $10 / user / month (CRM, messaging, email marketing, billing). Per-user means per active operator or admin using the module, not per platform login.
What does the Standard AI allowance actually cover?
Standard AI (Claude Haiku 4.5) is included on every Telematics tier with a monthly usage allowance sized for typical fleet-ops queries — asset status lookups, trip summaries, alert triage, report answers. Heavier use — natural-language reporting across your whole fleet history, deeper analysis — is where Premium AI (Claude Sonnet 5) at $25 / million tokens comes in. Billing admins set a monthly cap so cost is always bounded.
What does it cost to migrate from another platform?
Bulk import (CSV / Excel) and historical data migration is included in onboarding. The Implementation Consultant on your account handles it. No separate migration fee.
Do you negotiate?
For larger-scale fleets, whitelabel deals, and OEM partnerships — talk to us; we'll quote on the specifics. For the standard published Telematics tiers and modules at the listed prices, the number is the number — that's the point of publishing it.
Ready to see it on your fleet?
Build a quote in 5 minutes, or book a 30-minute demo and we'll walk you through it.