Industry
Equipment hire
Cut rental leakage. Charge for actual usage. Integrated with HirePOS, MCS, Syrinx, and Latner. HRIA member. Built around how AU hire works.
The pain
The problems we solve for hire businesses
Rental leakage
Hires running past their booked return date. Equipment used outside agreed hours. Customers who claim 'we only used it Monday' when GPS data says otherwise. Every leaking dollar across a 200-asset fleet adds up fast.
Damage disputes
Customers who hand back a damaged machine and dispute responsibility. No photographic evidence. No usage history. Phone calls instead of facts.
Hire desk chase
Customers ringing to ask where their hired excavator is. Hire desk chasing the answer manually. Hours lost to admin every week.
Charge-by-usage friction
You charge by engine hours or kilometres, but you can't trust the customer's number. You guess, dispute, or write off.
Operator competency unknown
Tier 1 sites demand evidence the operator using your hired plant is qualified. You don't have a system that proves it.
How Teletrack fixes it
Five capabilities built around AU hire workflows.
Hire customer portal
Your hire customers log in and see only the assets they're renting — location, usage, return date, pre-start records, geofence breaches. Eliminates 'where's my hire?' calls. Speeds invoice dispute resolution.
See portal sharing →Charge-by-usage automation
Engine hours, kilometres, idling — tracked automatically and exportable to your ERP for invoicing. Customers pay for what they actually used. No disputes, no honour system.
Rental leakage detection
Automated alerts when an asset is used outside agreed parameters — past return date, outside permitted hours, beyond geofenced site. Catch leakage as it happens, not at month-end.
On / off-hire damage workflow
Hire-out and hire-back inspections with photo and signature capture on tablet at the yard or on site. Asset photo gallery with damage timeline per machine. Damage evidence pack ready for cost recovery.
PROSTART® pre-starts
Cross-vendor pre-start with immobilisation for any hardwired hire asset. Your hired plant on a Tier 1 site has pre-start records, operator ID, and a tamper-evident audit trail — without you having to chase the sub-contractor.
See PROSTART® →ERP integrations
Already integrated with the ERPs hire businesses run.
You don't need a separate workflow. Teletrack syncs with your existing hire ERP for customer records, asset registers, and invoicing data.
HirePOS
Two-way sync of customers, assets, and hire records.
See integration →MCS
Customer, asset, and invoicing sync for MCS Rental Software users.
See integration →Point of Rental Syrinx
Asset register and rental status sync for Syrinx-running hire desks.
See integration →Latner ERP
Sync of customer records, assets, and hire data for Latner-running hire businesses.
See integration →Recommended hardware
We pick the right device for each asset class — mixed hardware on one platform.
For heavy plant
Ruptela Smart5, Teltonika FMM250, or Digital Matter G70-BLE — hardwired, PROSTART-ready. Backup tracker with Ruptela Asset5 or Digital Matter Barra GPS on the same asset for theft-recovery defence-in-depth. Excavators, telehandlers, skid steers, generators.
See hardware →For light commercial fleet vehicles
Ruptela Smart5, Ruptela Plug5, Teltonika FMM003, or Teltonika FMM250. Hardwired (Smart5, FMM250) for the fleet you keep; OBD plug-in (Plug5, FMM003) for vehicles you rotate through. Hire utes, vans, trucks.
See hardware →For your delivery vehicles
Ruptela Smart5, Ruptela Plug5, Teltonika FMM003, or Teltonika FMM250. Same options as light commercial fleet — pick hardwired for permanent install or OBD plug-in for fast deployment across a courier or last-mile delivery fleet.
See hardware →For non-powered hire assets
Ruptela Asset5 — up to 3 years battery life at 2 reports per day, magnetic mount. Digital Matter Barra GPS as an alternative non-powered option. Trailers, light towers, fuel cubes, secondary lifting gear.
See hardware →Built around the AU hire industry — HRIA member.
Teletrack is a member of the Hire and Rental Industry Association (HRIA) and active at HRIA events including the HIRE convention. The platform's workflows — on/off-hire forms, charge-by-usage, customer portal, ERP integrations — were built with hire businesses in mind, not retrofitted from a generic fleet management tool.
Pricing
Three plans. Real numbers. All ex GST. Month-to-month.
- Track — $21.90 / asset / month — tracking, geofencing, alerts, driver scorecard, fuel monitoring.
- Track + Safety — $26.90 / asset / month — Track plus the Maintenance Module bundled with pre-start checks (no immobilisation).
- Track + PROSTART® — $31.90 / asset / month — Track plus the Maintenance Module bundled with PROSTART® (pre-starts WITH cross-vendor immobilisation) + managed 6-stage rollout.
- Full Suite — Track + PROSTART® ($31.90) + operational modules package — Timesheets + Inductions + Dockets sold together at $5 / user / month total (all three modules included).
Common questions
How long does it take to get a hire fleet onto Teletrack?
Typical 10–50 asset hire fleet is live in 1–2 weeks. An Implementation Consultant is assigned to your account from kick-off. We import your existing customer records from HirePOS / MCS / Syrinx / Latner, install hardware on your plant (via our installer partner network or DIY for plug-in / battery devices), and train your hire desk team. See onboarding.
Do I have to switch from my existing hire ERP?
No. Teletrack integrates with HirePOS, MCS, Point of Rental Syrinx, and Latner — your ERP keeps doing what it does, and Teletrack adds the live asset visibility, pre-starts, maintenance, and customer portal on top. Two-way data flow.
What does the hire customer portal show?
You choose. Default view: location, current usage hours, return date, pre-start status, geofence breaches. You can also expose service history, maintenance records, or damage timeline if you want. Per-customer permissions — different customers can see different things.
Can hire customers do anything in the portal, or just view?
Default is view-only. Some hire businesses give their customers limited edit rights — request a service call, flag a damage report, request an extension, update contact details. Configurable per customer.
What about charging by usage — how does that work?
Engine hours and kilometres are tracked automatically by the hardware. Idling is captured separately. Usage data exports to your ERP for invoicing — no manual hour readings, no honour-system disputes.
Do you handle damage cost recovery?
We capture the evidence: on/off-hire damage inspection forms with photo and signature, asset photo gallery with damage timeline, usage history around the damage event. We don't run the cost recovery workflow itself — that's typically owned by your hire desk and ERP. But the evidence is all there when you need to make the claim. (Productised damage cost recovery workflow is on our roadmap.)
What's the deal with TrakaX® — is that just Teletrack hardware?
Yes. TrakaX® is Teletrack's own Australian-designed proprietary tracker, built with native PROSTART® integration. Series 2 is a special-order build today (500+ unit MOQ); Series 3 is in development. For a hire fleet, TrakaX® is the right choice when you need the tightest integration with PROSTART® and full CANBUS / J1939 fault code reading on heavy plant. We also stock Digital Matter, Teltonika, and Ruptela — we pick what fits.
Are you HRIA members?
Yes. Teletrack is a member of the Hire and Rental Industry Association and is active at HRIA events including the HIRE convention.
See Teletrack on your hire fleet
A 30-minute demo will show you the hire customer portal, the ERP integration with your existing system, the charge-by-usage flow, and the cross-vendor PROSTART® immobilisation — all on the hardware you'd actually deploy.
Want a walkthrough tailored to equipment hire?
Book a 30-min demo