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Diggermate staff learning path

A practical path for HQ staff and franchisee teams using the shared task guides.

Find a guide Browse every guide

One task at a time.

Follow the written steps while you work. The videos beside them are for Teletrack customers: sign in with your Teletrack account to watch.

Practical steps. At your own pace.

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Get Teletrack for Mac Get Teletrack Express for iPhone

HQ staff manage the wider fleet; franchisee teams work with the assets their account can access. Follow the relevant tasks below, using the same general guides as other Teletrack customers.

An HQ account needs Client Admin access over the HQ client and each relevant franchisee client to manage those fleets. Confirm source and destination permissions before transferring an asset between clients.

A cross-client transfer changes client allocation and which users can access the asset. Moving an asset between sites within a client is a separate allocation task. Neither action changes the machine's reported GPS position.

Written guides are available now. Video walkthroughs, captions and transcripts are being prepared; no live customer fleet details are needed to follow this path.

A useful order

Your Diggermate starting path

Start with your role, then work through the guides in order.

At head office

Head office

  1. Navigate Teletrack on Mac

    Mac · Getting started

  13. Review excess usage

    Mac · Reports

In the field

Franchisees

  9. Run a weekly usage report

    iPhone · Reports

  10. Review excess usage

    iPhone · Reports

The help library

Browse Diggermate guides

Search by task, or narrow the list by device and topic.

23 guides