Asset tracking

Devices don't send updates on a fixed clock — they send when something is worth telling you about. Reports fire on a mix of timing intervals AND event triggers: time elapsed since the last report, distance travelled, speed change, heading change (cornering, lane changes), ignition or digital input changes, harsh events, impacts, and rollover detection on supported hardware. The result on the map is close to real-time movement, not just a ping every minute.

The exact mix is configurable per asset. Battery devices (Barra GPS, Asset5) lean more on event triggers and time-based check-ins (e.g. a few reports per day at default) to preserve battery; hardwired devices on a running asset report much more frequently. When you flag an asset as stolen we can push supported units to recovery mode for an even tighter cadence.

Yes. Ruptela Asset5 is the standard pick — up to 3 years of battery life at 2 reports per day (per Ruptela spec). Digital Matter Barra GPS is the budget alternative running on 2x AA Energizer Lithium cells. Both support geofencing and movement alerts; neither supports immobilisation (there's nothing to immobilise on a non-powered asset).

Once you raise the flag — call or email — Teletrack support gets involved. We can generate a time-limited shared tracking link so police and anyone else who can help (recovery contractors you've engaged, your own ops team) get live access to the asset's position without needing a Teletrack login. We can also push the device to higher-frequency reporting, and on supported units switch it to recovery mode for a tighter cadence when the tracker is being difficult.

On hardwired devices with relay outputs we can remotely immobilise the asset to stop further movement while recovery is coordinated. No separate recovery success fee — the platform support is included.

Yes. Common alert configurations include after-hours movement, geofence entry / exit, ignition-on without operator ID (PROSTART®), tow detection, low battery (battery devices), GPS signal loss, and excessive idle. Alerts route to email, SMS, or webhook for systems integration. Native in-app notifications are coming soon.

Yes — direct integrations with HirePOS, MCS, Syrinx, and Latner. On / off-hire workflows can be geofence-triggered. Customer records sync automatically; no double entry.

History playback from the asset's full record. Pick the asset, pick the date range, and step through the route at any speed. Stop reports, idle reports, trip summaries, and engine-hours reports all available standard. Exportable as PDF or Excel, or kept as live interactive data on the map. Scheduled reports go out daily / weekly / monthly to whoever you nominate.

Yes — via the hire customer portal (Mode 1 of portal sharing). Your customers log in and see only the assets they're renting. Live location, usage hours, geofence breaches, scheduled return dates. Reduces "where's my hire?" phone calls and speeds up invoice disputes.