Solution

Inductions

Q: How much does it cost?

Inductions is part of the Workforce package — $5 / user / month + GST , for all six modules together (Timesheets + Inductions + Dockets + Dispatch + Staff transport + Safety). You don't pay separately for each module; the $5 / user / month price covers the whole package. A 'user' is an active operator with an induction record. Month-to-month, no lock-in contracts.

Online operator inductions with a custom competency questionnaire builder — YouTube videos or PDFs for operators to review, then scored multiple-choice questions. Ticket and licence expiry tracking with alerts. Feeds PROSTART® pre-start gating. $5 / user / month + GST Workforce package (bundled with Timesheets, Dockets, Dispatch, Staff transport and Safety).

Instant quote Start trial

$5 / user / month + GST — Workforce package.

Bundled with Timesheets, Dockets, Dispatch, Staff transport and Safety as the Workforce package (all six included). Month-to-month. No lock-in contracts.

What this does

Three pieces, all live today

1. Online induction delivery

Build induction modules with review content (YouTube videos, PDFs) and scored multiple-choice questions. Operators complete them from any phone, tablet, or browser. Completion is logged in the immutable audit trail.

2. Ticket and licence expiry tracking

Capture every operator's high-risk work licence (HRWL), forklift ticket, EWP ticket, working at heights, confined space, white card — anything you need to track. Set expiry dates. Switch on compliance reminders to email operators before and after a ticket expires.

3. Custom competency questionnaire builder

Build your own competency questionnaires for every induction. The guide creator picks the YouTube video or PDF content for operators to review, then writes a series of multiple-choice questions that the platform scores automatically. Pass the threshold, competency is recorded; fail, the operator can resit. No paper, no manual marking.

Questionnaire builder

What you can build into an induction

YouTube video content

Drop in a YouTube video — site induction, safety procedure, equipment walkthrough — and the operator watches it inside the platform before answering the questions.

PDF document content

Attach a PDF — operating manual, SWMS, site map, safety brief — for operators to review on the device before the questions. The PDF is part of the audit trail. For a SWMS register with versions and signatures, see Safety.

Scored multiple-choice questions

Write the questions, define the correct answer, and set a pass threshold. The platform scores the submission automatically — no manual marking, no spreadsheet reconciliation.

Pass / resit logic

Operators below the pass threshold can resit. Every attempt is logged with timestamp and score. Competency records only update when a passing score is achieved.

Pre-starts and dockets each use their own builder tuned for what those workflows need; inductions has its own competency questionnaire builder tuned for review-then-score. The operator experience is consistent across all three — same login, same app, same audit trail — but the authoring tools are purpose-built per workflow.

Inductions feed PROSTART® pre-start gating

Operator competency records from the Inductions module flow into PROSTART® pre-starts. If an operator doesn't hold a current ticket the machine is set to need, its pre-start checklist won't open; an incomplete or expired induction shows a warning the operator can close. Forklift ticket expired? The forklift's pre-start doesn't run.

See PROSTART®

Tickets + licences

What tickets and licences you can track

Every operator record can hold any number of tickets, licences, and competencies. Common ones AU customers track:

High-risk work licence (HRWL) — all classes (CN, CV, CB, C0–C6, DG, LF, WP, RB, RI, RS, TC, TL, etc.)
Forklift ticket (LF)
Elevated work platform / EWP (WP)
Working at heights
Confined space entry
White card / construction induction
Heavy vehicle licences (HR, HC, MC)
Plant-specific competencies (machine-type tickets)
Site-specific inductions
Custom internal competencies

Set expiry dates per ticket. Once a client administrator switches on compliance reminders, operators get an email when a ticket is within 60 days of expiry and again once it has expired, and the people you list can get a daily or weekly summary.

Combine with CRM + email marketing to fire renewal email sequences automatically.

Compliance

Audit trail and WHS alignment

Induction records, ticket history, and competency evidence are stored in the immutable audit trail — tamper-evident, exportable, available for tenders, audits, and incident investigations.

Hosted in AWS Sydney. We don't auto delete your data.

Industries

Industries using inductions

Tier 1 & 2 Construction

Paired with HammerTech: operators and their tickets sync across automatically.

See Tier 1 & 2 Construction →

Equipment Hire

Operator competency for charge-out crews.

See Equipment Hire →

Civil contracting

Ticket-gated pre-starts for high-risk plant.

See Civil contracting →

Mining and quarry contractors

Site-specific inductions, with outstanding ones flagged at the pre-start.

See Mining →

Common questions

How much does it cost?

Inductions is part of the Workforce package — $5 / user / month + GST, for all six modules together (Timesheets + Inductions + Dockets + Dispatch + Staff transport + Safety). You don't pay separately for each module; the $5 / user / month price covers the whole package. A 'user' is an active operator with an induction record. Month-to-month, no lock-in contracts.

Can I build my own induction questionnaires?

Yes — that's the competency questionnaire builder. The guide creator picks the YouTube video or PDF content for the operator to review, writes a series of multiple-choice questions, sets the correct answers and a pass threshold, and the platform scores submissions automatically. Your safety team owns the content; operators below the threshold can resit. No paper, no manual marking.

Do operators need to be physically on site to complete an induction?

No — inductions can be completed from any device with a browser. Operators can do the induction at home, in the depot, or on site. Completion is GPS-stamped if the operator's device shares location, but that's not required.

What happens when a ticket expires?

Four things. (1) If compliance reminders are switched on, the operator gets an email saying the ticket has expired, and the people you list can see it in a daily or weekly summary. (2) If PROSTART® is enabled, once the ticket expires the operator can't open the pre-start checklist on a machine set to need that ticket, so a machine whose pre-start mode immobilises it stays locked. (3) If CRM + email marketing is on, a renewal email sequence fires automatically. (4) With Dispatch, a run-sheet booking for that operator on plant that needs the ticket shows Check compliance.

Does this integrate with HammerTech?

Yes, for tickets. For Tier 1 and Tier 2 sites, operators and their tickets and licences sync from HammerTech into Teletrack, and the pre-start checks them before it runs. HammerTech site inductions aren't synced — inductions you run in Teletrack stay in Teletrack. See the HammerTech integration.

Can I import existing induction records?

Yes — CSV import for operators, tickets, expiry dates, and completion history. We'll help bulk-load during onboarding.

See inductions on your fleet

We'll show you the operator induction flow, the ticket expiry alert chain, the competency questionnaire builder, and how it feeds PROSTART® pre-start gating. 30 minutes.

Book a demo